FAQs
Have a question for us? Take a look at some of our most frequently asked questions below.
Club Pret
What is Club Pret?
What is Club Pret?
What are the benefits of being a Club Pret Subscriber?
What are the benefits of being a Club Pret Subscriber?
Which drinks does Club Pret include?
Which drinks does Club Pret include?
How much does Club Pret cost?
How much does Club Pret cost?
Discounts
What products are eligible for discounts on Club Pret?
What products are eligible for discounts on Club Pret?
What items are included in the 20% off?
What items are included in the 20% off?
Are there any limits to the 20% off discount?
Are there any limits to the 20% off discount?
Can I use the discount in conjunction with other promotions?
Can I use the discount in conjunction with other promotions?
Can I use the discount with delivery partners and catering orders?
Can I use the discount with delivery partners and catering orders?
How often can I redeem the discount off food with my Club Pret QR code?
How often can I redeem the discount off food with my Club Pret QR code?
Is there a limit to how much food I can get with my Club Pret discounts?
Is there a limit to how much food I can get with my Club Pret discounts?
Can customers still get a discount for using a reusable cup as well as their 20% off?
Can customers still get a discount for using a reusable cup as well as their 20% off?
How To Use
How do I redeem the offer in-shop?
How do I redeem the offer in-shop?
Do all shops take Club Pret?
Do all shops take Club Pret?
How will it work with Barista-made drinks if I wanted to order a second one at the same time?
How will it work with Barista-made drinks if I wanted to order a second one at the same time?
How does Club Pret work with my Pret Perks rewards?
How does Club Pret work with my Pret Perks rewards?
Coffee Subscription
I’m a Coffee Subscriber. Can I join Club Pret?
I’m a Coffee Subscriber. Can I join Club Pret?
I’m only interested in being a Coffee Subscriber - can I stay on the old Subscription for £25 per month?
I’m only interested in being a Coffee Subscriber - can I stay on the old Subscription for £25 per month?
How is Club Pret different to the Coffee Subscription?
How is Club Pret different to the Coffee Subscription?
Can I go back to the Pret Coffee Subscription after joining Club Pret?
Can I go back to the Pret Coffee Subscription after joining Club Pret?
Can I use my Club Pret subscription in other countries?
Can I use my Club Pret subscription in other countries?
Will you be introducing Club Pret in the US and France?
Will you be introducing Club Pret in the US and France?
Your Account: Payment, Pausing And Cancellation
When will I be billed each month?
When will I be billed each month?
You can find your next renewal date within your Pret Account, as well as on the subscription details email that was sent when you started your subscription, and in your monthly renewal email.
The billing cycle is monthly from the date you enrol in the subscription. You will be charged on the same date each month, e.g. if you subscribed on the 6th September, your next payment will be on the 6th October.
If your billing date is not present in a month (say, the 31st), then the preceding date is selected. The renewal shifts back to the original date in the next month. For example, if you have signed up for a subscription that renews on the 31st of every month, your renewal will fall on Jan 31st, February 28th, March 31st and so on, i.e., the subscription will renew on the last day of the month.
Please note, the expiry date shown next to your QR code might not always be the renewal date. Please refer to your Account or the subscription emails to make sure you don’t miss a renewal date.